A question ?

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To order on www.corderie-bauwens.be, choose from the catalog the product you wish to buy and add it to your basket.

You can access your shopping cart at the top right of the page at any time.

To confirm your order, you must either enter your e-mail and password or create an account.
In this second case, after having filled your cart and selected "complete the purchases" or "place your order"

     click on "you are new customer"
     and simply complete the form

To validate your order, do not forget to tick the box "I accept the general conditions" and click on "continue".

Finally, fill in the details of your credit card: number, expiry date and visual cryptogram.
Click on "validate" to validate the payment and your order.

Yes, you have 7 calendar days to cancel the purchase of your products. Your cancellation must be sent to us by e-mail to info@corderie-bauwens.be. A confirmation of your cancellation will reach you by return of mail. Administrative and banking fees incurred will be retained.

You can consult the general conditions of sale of the Corderie Bauwens-Gheur by clicking on General conditions of sale.

Payment/invoicing

To guarantee the security of your bank details, your credit card information is not stored on our website. Online payment is by credit card in a 100% secure space. It is carried out by the HiPay company, which is one of the main players in the European market for Internet banking transactions.

Accepted credit cards are: Visa, Eurocard - Master Card, Bancontact / Mistercash.

This possibility is open. If you wish to order in this way, please contact us.

NO, all prices quoted are exclusive of taxes. You have to add 21% VAT. Delivery fees

After receiving your payment, an invoice will be automatically generated and sent to your email address.

Delivery

Deliveries are made within 1 to 2 working days from the full payment of the amount of the order by the consumer and depending on whether the ordered product is stock or not.

Delivery costs are covered by the Bauwens-Gheur Rope for all orders from € 500 including VAT (VAT, recupel and other taxes included).

For all orders of less than 300 € TTC, the shipping costs will be charged (see table of rates in "delivery").

In the case of return of packages, the return costs are always borne by the customer.

All orders placed on the site www.corderie-bauwens.be will be delivered by the services of DPD.

All countries of Europe and Eastern Europe.

In the case of a delivery by DPD, a notice of passage is deposited in your mailbox. The first time, a phone number will allow you to set a new delivery time. If the second attempt is unsuccessful, then you have 5 working days to pick up your parcel at the nearest post office indicated on the notice.

My Account

By creating your account, you will benefit from promotional offers and you will be kept informed of news. Moreover in case of new order, you will not be obliged to introduce your coordinates.

To create an account please click on the link "Registrationand to follow the steps below:

1. Click on the link "I am not registered yet"
2. Enter the necessary information in the fields.
3. Make sure the information entered is correct and click the "Save" button.

If you want to change your email address, go to "My Account" and log in. At this point, you can correct your email address by going to "Account Information".

If you know your email address but have forgotten your password, we will send you a link by email allowing you to change your password. Please go to the following address:

Various

By mail :

CORDERIE BAUWENS-GHEUR sprl
Z.I. Good Fortune
Rue des Ateliers Smulders 15
4460 Grâce-Hollogne
Belgium

Via the Internet 24h / 24h: via our contact form or on our email address info@corderie-bauwens.be

By phone: +32 (0) 4 342 56 18
By fax: +32 (0) 4 342 60 63.

Graphicarte SARL is the company responsible for ordering, payment and delivery of products on the Corderie Bauwens-Gheur website. Graphicarte SARL will provide customer service for the Corderie Bauwens-Gheur boutique.